Shipping times

The products ready for delivery are on average sent within 2 working days, while for personalised items or on order, the management times can vary from a minimum of 3 working days to a maximum of 15 working days.

Delivery methods

All the products are accurately packed and shipped by registered delivery service.

Delivery times

Delivery times vary depending on the destination. Deliveries in Europe usually require an average of 2-4 working days; Canada, USA, Japan and Australia require an average of 3-5 working days, while the rest of the world requires 5-7 working days, excluding customs times.

Our couriers

The Hz shipments are only entrusted to the best couriers namely FedEx, Dhl, Ups and Gls.

Order tracking

Once the order has been sent, the customer will receive an email confirmation from the courier who took charge of the shipment. The email will contain a link allowing you to independently verify the shipment status.

Shipping costs and import taxes

For countries outside the European community, taxes and customs duties may be charged by local authorities, as well as any additional shipping costs. For more information you can contact our Customer Service.